next up previous
Next: Mail document tickets Up: Creating a mail document Previous: Creating a mail document


Viewing/managing a mail document

Here is the pop-up displayed by Image z_View'ing a document :

Figure 7.48: Details of a mail document.
Image MAIL_DOCUMENT_VIEW

There :

  • the client (or object) associated with the document can be updated ;
  • the mail document can be downloaded via the click-link ;
  • a click-link leads to the view of the attached ticket, if mail document entailed the creation of one ;
  • the access level of the mail document can be lowered or raised ;
  • the mail document can be deemed treated and/or archived ;
  • a button allows to attach it to another document) ; this button can only be clicked if current document is not already attached ;
  • if the document is attached to another document (and/or the other way around), it is featured.


next up previous
Next: Mail document tickets Up: Creating a mail document Previous: Creating a mail document