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Looking for actions

The Main CRM Page, as now detailed below, features all actions remaining to be done by the current, along with various search menus tool as featured where it is possible to look for actions with various search criteria :

  • the issuing user, if rights for Actions ('All') are sufficient ;
  • the related contact, along a search string featured in her/his name ;
  • the status of the action : To do, Done, System action (i.e. sent campaigns, letters, and validated migrations to client), and 'Information' actions ;
  • also, displaying a certain number of actions and ordering them along date, status or user.

Figure 7.64: This displays for instance all phone-call actions remaining to be done.

From there, for an action :

Figure 7.65: An action can be modified and updated anytime.
Image CRM_ACTION_MODIFY



Subsections
next up previous
Next: List of actions for Up: Customer Relationship Manager (CRM) Previous: 'Information' actions